
246 BD FACSAria II User’s Guide
Low area signal Area scaling is too low Adjust area scaling for the
corresponding laser. See
Cytometer Quality Control Using
BD FACSDiva Software on
page 314.
Unexpected events in
plot
Incorrect logic in population
hierarchy
Verify the gating strategy.
Incorrect population(s) in
plot
Right-click the plot and select
Show Populations. Verify that the
appropriate populations are
displayed.
Incorrect drawing order Verify that the required population
is not hidden by another
population. Right-click the plot
and select Order Populations by
Count.
Acquisition Troubleshooting (continued)
Observation Possible Causes Recommended Solutions
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